All BOX-IE giftboxes will arrive in our stunning signature mailing box. Inside you will find your carefully curated gifts enveloped in our custom BOX-IE tissue paper with a personalised gift card to match.  

Yes of course! All Giftboxes come with a personalised Gift Card. You will be prompted to do so when checking out with your order.

Your Giftbox is a Gift. Don’t worry we are all over this, and assure you, you won’t find price tags, receipts or packaging slips.

We have carefully selected and curated a range of giftboxes, however if there is a particular gift you have in mind we would love to help. Please send us an email at hello@box-ie.com.au

BOX-IE delivers Australia wide using Australia Post and courier standard delivery. We aim to deliver between 1-3 business days. Please note that deliveries are made on business days only.

BOX-IE can facilitate international deliveries and will provide a shipping quote at your request. Please contact us directly at hello@box-ie.com.au and we will work with you on your request. We strongly advise against selecting gifts containing alcohol and/or food products for international delivery as these items may be subject to customs clearances at their destination. We cannot guarantee against products being confiscated and removed from the gift, or Import duties and taxes being imposed upon arrival in the destination county.

Rates are calculated at checkout

Yes, you can! Once you have purchased your gift you will be sent all the tracking information you need.

Don’t Stress! These things happen! If you’ve made a mistake, quickly contact us at hello@box-ie.com.au and we’ll see what we can do. Please note if your order has already been dispatched it is no longer our responsibility but we can do our best to help fix the mistake.

Get in touch at hello@box-ie.com.au and well work something out. No request is too difficult!

BOX-IE accepts all major credit cards, PayPal and After pay.

If for some reason your gift is damaged in transit, we are so sorry! All our products are checked for quality before dispatch and while we endeavour to deliver your product in perfect condition, what happens when the goods are
dispatched is out of our hands. Should this happen please send us an email with an image of the faulty item(s) along with the address it was sent to within 48 hours of the gift being received. Unfortunately, we don’t offer refunds but we will resend the damaged product and cover for additional postage charges. 

Please note that BOX-IE will, at all times, honour its obligations under Australian Consumer Law.

AMAZING! We would love to help. Please head to our corporate enquiry form here!

Please contact us through our Contact Page! We will be happy to assist you.